Frequently Asked Questions

    Analisa.io is an AI-powered social analytics tool that provides Instagram & TikTok Analytics and Insights for ANY public Profile, Hashtag, or Followers, and is free-to-use! Just type any Instagram or TikTok Profile or Hashtag to get instant Basic Analytics such as engagement rates, top captions, and top hashtags.

    Businesses from 57+ Countries upgrade to our Premium, Plus, or Pro plans to get more advanced insights for use-cases like Campaign Reporting, Follower Demographics & Authenticity, Brand Profiling, Market Research, Content & Influencer Optimization, and Competitive Intelligence. Upgrade now and take your social media strategy to the next level!

    Our Plus and Pro subscriptions also provide you with Personal Account Managers to assist you with Customized Reports & Insights.


    Analisa.io does not offer Free Trials because our Basic Analytics is completely free-to-use forever for signed up users! You can always upgrade anytime to our flexible plans for more and deeper Instagram or TikTok insights. Kindly here to check out the sample of the paid reports.


    Instagram and TikTok provides basic insights for your own Profile only. Analisa.io however, provides advanced analytics and insights on ANY public Instagram Profile, Hashtag, or Followers. We provide much more actionable insights which you can use for Campaign Reporting, Follower Demographics & Authenticity, Brand Profiling, Market Research, Content & Influencer Optimization, Competitive Intelligence , and much more!


    Analisa.io provides up to 2x more data points and deeper actionable insights compared to its peers. We are the only social analytics tool that lets users freely analyze almost any public Instagram and TikTok Profile, Hashtag, or Followers. Other tools usually limit users to a few Profiles, or require users to connect their own Instagram Profiles.


    Not at all, our AI-engine provides analytics on historical posts for any public Instagram Profile, Hashtag, and Followers. Analisa.io is built on proprietary algorithms that are independent from limited social media APIs and uses multiple sources of publicly available data to produce actionable insights for you. While Instagram and TikTok regularly make changes to their platform and algorithms, we constantly make readjustments to produce analytics and insights for you.


    Analisa.io provides AI-powered Instagram and TikTok Analytics on Profiles, Hashtags, and Followers so that users can use it to gain valuable insights on how to grow their Instagram Profiles’ Followers


    Upgraded subscription plans let you analyze as many Instagram and TikTok Profiles and Hashtags as you want – as long as the Profiles or Hashtags are public (not private) and are not restricted (e.g. 21+ age-restricted content)


    Yes, you can. However, Analisa.io analyzes your searches in real-time to provide the most up-to-date analytics and insights. Hence your searches load on a rolling first-search-first-served basis. So we kindly suggest you prioritize your searches because larger Profiles or Hashtags can take more time to analyze than smaller ones


    Follower Analytics allows users to analyze an Instagram Profile's follower demographics to provide insights on Age, Gender, Country Location, and Follower Authenticity (e.g. whether the Followers are suspicious or dormant)


    Users subscribed to Analisa.io’s Plus plan will get 10 Follower Analytics tokens per month, whereas users subscribed to Analisa.io’s Pro plan will get 25 Follower Analytics tokens per month.

    The tokens represent the number of Instagram Profiles users can get Follower Analytics insights for, per month. Unused tokens do not carry-over to the next month, and you do not lose tokens for analyzing Follower Analytics for the same Instagram Profile if the change in follower growth is less than approximately 10%.


    Yes, of course. Please kindly email or chat-message our Client Success team, and we would be more than happy to help you out.


    We currently only provide API integration for TikTok Profile Analytics. We will launch API integrations for other social insights in the future, so in the meantime, please do not hesitate to contact our team should you wish to share what kind of API integrations you need. We are open to partnership and business development opportunities.


    Audience profiling constantly changes dynamically and can be subjective depending on whether it is directly from Instagram or from third-party analytics. And different algorithms assign countries differently based on selected parameters, because sometimes users can be pinpointed to multiple locations (for example, where the Profile is created vs. where the Profile is most actively used vs. where the Profile is last used). Analisa.io’s AI-powered tool goes through rigorous development processes and is constantly upgraded to ensure the highest level of accuracy for our global business users.


    We analyze data in real-time, so each report can take 1-3 hours to load depending on the number of posts or contributors on the searched Profile or Hashtag.

    While waiting for your report to load, you can still search more Profiles of Hashtags, or even close the window. You will be notified by email once the report has been fully generated. Kindly note that each search query is processed in a queue one at a time. So we kindly suggest you prioritize your searches because larger Profiles or Hashtags can take more time to analyze than smaller ones.


    Profiles or Hashtags you search will be analyzed based on the date you first entered the search. To update the analytics at a later date, kindly click the “Refresh” button on the top right-hand side of the page.


    Unfortunately, we do not currently support bulk uploads and searches. But we would be more than happy to explore special arrangements or dedicated resources if feasible. Please feel free to chat and share your requirements with us via our live-chat intercom.


    There are several possible reasons for the difference in the numbers of posts displayed in hashtags, including but not limited to: private posts, deleted posts, archived posts.


    Analisa.io analyzes only publicly available information, and does not deal with personal information or sensitive data, which are the key focus areas of GDPR.


    Instagram also provides only the Top 5 Locations to its business users, and usually, the Top 5 is the appropriately adequate amount to produce meaningful insights to drive social media strategy decisions.


    Follower Reach is counted as your Follower count because that is the current Brand and Agency standard used to evaluate Instagrammers’ potential reach.


    We are proudly Built in Indonesia, with offices in Jakarta and Singapore, while serving clients globally 😊


    Your subscription is commitment-free and cancelable anytime. Your monthly billing cycle begins on the day you enter your credit card details and hit the Subscribe button. Upon subscription, Analisa.io will charge you a monthly subscription fee that will automatically renew and you will be billed every 30 days to your payment method selected. Subscription fees are non-refundable or prorated, but you can cancel anytime.


    Analisa.io accepts secure online credit card transactions through Visa, Mastercard, or American Express.


    Yes, you can! You can do it in 3 simple steps! Simply go to Personal Settings, and change the subscription type to Basic. We suggest canceling your plan three (3) days prior to your next billing date before your plan renews!


    Yes, you can! Our Plus and Pro subscriptions also provide you with Personal Account Managers to assist you with Customized Reports & Insights.


    Yes we would love to collaborate. Our team can work with you to create custom insights tailored to your audience and content. Please kindly message us on our website's live-chat, or email us at lisa@analisa.io.