Starting Today, You Can Make Appointments On Facebook & Instagram By Refnery29.com  | May 09, 2019 05:44



So in honor of National Small Business Week, the platforms are adding crucial tools to help small businesses connect to consumers.
 
The first and most convenient: Appointment Booking, which is great news if you use Facebook and Instagram to find nail salons or dry bars, only to have to then Google them and make appointments via their individual websites (or worse, call them on the phone). Now, you can now your book appointment directly through Messenger by clicking the “Book Now” button on the business's Facebook page or with the “Book” button on the business's Instagram Profile, request the service you want, and confirm a time without ever leaving the app.
 
In the U.S., more than 80 percent of Facebook users are connected to at least one small business, and more than 200 million people visit an Instagram business profile every day. So in honor of National Small Business Week, the platforms are adding crucial tools to help small businesses connect to consumers.
 
The first and most convenient: Appointment Booking, which is great news if you use Facebook and Instagram to find nail salons or dry bars, only to have to then Google them and make appointments via their individual websites (or worse, call them on the phone). Now, you can now your book appointment directly through Messenger by clicking the “Book Now” button on the business's Facebook page or with the “Book” button on the business's Instagram Profile, request the service you want, and confirm a time without ever leaving the app.
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For the more than 90 million businesses that operate on Facebook, this a huge win — more accessibility to potential consumers and a more streamlined process when it comes to booking customers, complete with a customer follow-up feature.
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